Xpress refers to a prompt pickup and delivery of parcels or individuals to avoid delays. It’s one pickup and one delivery.

Using Watt Xpress makes your delivery easy with qualified and trained drivers and riders. Our customer support is always available to give you the best of assistance.

Watt Xpress is not only for delivery application. Passengers can also request for a ride where professional drivers accept to convey them to their various destinations.

Customers may as well schedule for a ride at their own convenient time to avoid stress.

Watt Xpress App clearly differentiates the users with Verified status, after validating the corporate email id. Users can update their profiles, so other users can make informed decisions before connecting.

Watt Xpress is a platform that gives huge discounts to users. Oftentimes they are given bonuses after a certain period of usage.

It’s quite simple! Sign Up using your phone number after downloading the app. After verifying your phone number with an OTP number, enter your profile details to complete registration. You are all set to post your first ride and enjoy our service.

Yes, you can register in using your Facebook account.

After entering the profile details, including the telephone number, an sms verification is sent to the telephone number. You enter the 6-digit code sent to the telephone number to verify account.

Before offering rides, you have to give the details of your vehicle which include the registration number and the type. After saving those details, you can offer a ride by entering to and from location details. If there are any ride seekers looking for rides in your route, you will get the notification and connect.

Once your account verification is complete, you can find a ride by entering to and from location details. After posting the ride, you will get matches with Car, Okada or Van. Every detail about the ride pups up for you to confirm. When you confirm, the pickup time is displayed.

When a ride seeker finds a ride by entering the location, he/she might get matches with Car or Okada who will start the ride much before the pickup location of ride seeker.

Route match % shows the ride seeker what percentage of car or Okada route is matching his/her route and vice versa.

A ride seeker is a customer who requests for a ride or schedules a ride for pickup.

A rider is the person who picks parcels or persons after a request is done and confirmed.

I approve a ride request from the app, move to the customer’s location and start a ride to the destination.

Surely! Why not? This app has been designed keeping in mind today’s corporate lifestyle. It works in real time considering the options at that particular instant.

You can offer a ride whenever you want to travel and also change the time if required. The system will show all possible ride seekers travelling from or on the way to your destination at the time you have mentioned.

The live tracking page is displayed on the map. It shows all the ride participants and their exact locations at any given point of time.

Sure you can. Select the days and times in which you would want to offer ride. You’ll see the list of possible co-riders for that day at your mentioned time.

It would be advantageous for the bike owner to take an extra helmet while starting the ride, since the ride seeker/ pillion rider might not take bike rides on both ways every day.

You can recharge your wallet using Mobile Money, Cash and Visa Card.

Yes, of course. You can make payment using Cash or Card.

No, you can book only through Watt Xpress App.

A customer can pay for their ride by

1)     Linking existing prepaid wallets to the Watt Xpress registered account. Upon completion of ride, points will be debited from linked wallet.

2)     Using card. You can make payment using your Visa or Master Card by inputting your card details.

3)     Using cash. You may pay using cash when you have no funds available in your wallet or you don’t have an e-cash on your card.

Watt Xpress is FREE to register and use. You pay as you use and our fee is calculated based on the number of kilometers that you have been on the ride. There is a fix fee from 1 to 5 km distance and will pay additional fee for going beyond 5 km.

We’ve got you covered once you sign up with Watt Xpress.

No, the Watt Xpress files GRA.

All users need to verify their phone number for registering with Watt Xpress. Watt Xpress clearly differentiates the users with Verified status, after validating the Apart from all the verification, every profile depicts rating given by other customer/ rider/ driver. After every ride we request you to rate and give your feedback, this will help others to choose the ride partner.

The system lets you decide who would like to travel with and when. As a woman driver/ rider, you can choose to travel with only women or person of your choice. You can turn on the same gender option from the right bottom of your screen.

You can rate the person with the feedback. Regular low ratings automatically suspend that user’s account from our database. Also, send us an email with support@wattxpress.com or call at +233302523930. We take all feedback very seriously and reserve the option to suspend or permanently delete accounts if required.

Please report the issue at support@wattxpress.com We are very strict when it comes to imposters. Necessary action will be taken against them.

Watt Xpress provides security at multiple levels:
Verified users: A Watt Xpress user claiming to work for a company is promoted to “Verified” status only if he/she completes verification process on the official email ID provided by that company. Such users can be trusted better than “Not-verified” users.

Admin panel: The Watt Xpress admin panel records all the user’s data and keeps records of them.

We reserve the right to take a legal action when a user violates the code of ethic.